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About Us
Silk Screening Print Services Ltd
A Family-Owned Screen Printing Equipment Supplier
GJS is Australia’s premier provider of solutions and services for the textile, promotional products, custom photo gift, sign and display industries. GJS supports an extensive range of print solutions including: heat transfer, dye sublimation, direct to garment, digital solvent, ultra violet (UV) and screen printing solutions.
With over 44 years’ experience, GJS supplies everything needed to start and operate a successful printing business including equipment, consumables, training and support.
Headquartered in Revesby, NSW, and with additional teams located in Victoria and Queensland, GJS serves customers throughout Australia, New Zealand, and the Pacific Islands.
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Our Mission
To be our customers’ trusted partner by supplying innovative solutions to help them reach their potential.
Our Values
Our Dedication to Customer Service
It is our mission to exceed our customers’ expectations, so we constantly monitor our customer service scores and are proud to share them with everyone. Below you can see how our customers have rated us based on our last 100 support cases.
We also understand how important it is to ensure your purchases are dispatched as quickly as possible, so we also track this metric so you can have confidence in how quickly your order will leave our warehouse and begin making its way to you.
95%
Overall Happiness
100%
Same Day Dispatch
91.0
Net Promotor Score
Please take a moment to read what our customers have said about GJS here.
The GJS Guarantee
We’re so confident that you’ll love our printing equipment that we’re happy for you to try it risk-free for 7 days! If you purchase any new or used screen printing equipment and you don’t find it to be everything you hoped for, we will refund your purchase
*Simply send the item back to us in its original condition with all original packaging and we will see to it that you get a prompt and courteous refund of the full purchase price minus shipping, handling charges and any payment surcharges.
We strongly believe in all our new printing equipment that we also offer a 12 months warranty on parts for all customer and labour for Sydney Metropolitan customers.
What could be fairer than that?
Excludes non-stock special order products and equipment sold on consignment.
Our Amazing Team
We are a diverse, agile team that brings together decades of experience to consistently exceed our customer expectations.
Nicolas Anderson
Marketing Director
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Melissa Peterson
Creative Head
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Annette Ferintor
Brand Designer
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Why Choose Us
Experience
We have over 40 years experiencing supporting customers in the printing industry.
Maximum convenience
At gjs.co, you can order our products 24/7 and we´ll deliver it to your door! Or simply call us. Our phones are open from 8am to 4:30pm Monday to Friday. We´ll make sure you get all the information you need to make informed decisions. It just doesn´t get any easier.
Loyalty rewards
When ordering online and when purchasing equipment offline, we reward our pre-paid customers with GJS Points. The higher the tier, the more points, rewards and other benefits you can earn. Think of it as our ‘frequent printing’ program. GJS Points can be redeemed for discount vouchers that can then be used on subsequent orders. The GJS Points Program has four tiers: Cyan, Magenta, Yellow and Black. GJS points also ‘pool’ into your company/business account. This means if you have colleagues who also shop with GJS, you all earn points that accumulate together, helping you reach higher tiers of the program faster, and increasing your redemption value. We also reward our Black-tier customers with free freight on all their orders, regardless of the order amount and no matter where they are located. It’s our way of saying thanks to our most loyal customers who continue to support us as we support them.
Convenient payment options
Stock and order visibility
Our website will show you accurate stock information when placing your order and if an item is on backorder, the estimated time of arrival dates will be shown so there are no surprises. Whether you place your order online, over the phone or via email, you can track the status of it on our website. View your previous invoices, easily reorder product and view your account statement.
Prompt dispatch of your orders
We´ll make sure to dispatch your consumables order the same day if it´s submitted before 2pm along with payment for the order.
Free Freight
We´ll deliver your order for free if you spend over a certain value on our website and live in the Sydney, Melbourne and Brisbane metro area with competitive freight charges out of these areas. Check to see if your post code qualifies online.
24hr self-service knowledge base
All the documentation to support your printing solutions can be found online in our knowledge base. Find instruction manuals, frequently asked questions, price lists, brochures, templates, colour profiles and general hints and tips.
Remote technical support
If you have a problem with a computer setting or issue with your artwork, the GJS Support Team can remotely connect to your PC or MAC through the internet to see what is going wrong. It means that any small issue can be resolved quickly without the need for an onsite call. Simply have the GJS Print Support utility downloaded on your computer.
We will never compete with you
There are some distributors who both sell to their customers and simultaneously compete with them by offering printing services. GJS understands this is a clear conflict of interest and that is why it is company policy to never compete with you, our valued customer.
Testimonials
Your customer service is the best part about GJS, hands down the best company that we deal with. Your staff are also knowledgeable staff whilst offering top quality products.
Dean Collins
I am just starting my business and I couldn′t find a better company than GJS to deal with. I ordered online on Sunday evening and 9.30 Monday morning, I received the goods. You can′t get better then that!!! Thanks to the al
Steve Kovacs
Hi Greg, I just wanted to let you know that I received the cartridge unit today and all is up and running beautifully. I cannot thank you enough for helping me out with my problem. It is much appreciated. When someone goes that extra mile it shows they really care about their customers – something not often seen these days. As I said to you before, GJS Machinery has become my main supplier and after the fantastic service received from you again, they will continu
Steve Kovacs
Nothing is a problem with the GJS CREW and they always supply me with fantastic customer service….happy as
Janelle @ J-Nells Soy Candles n Melts
I have dealt with Kelly mostly with placing orders & she acts promptly on processing orders, which is helpful when some of my customers want things done ′yesterday′!!! by the time I place the order, some days I have an invoice within minutes…. I pay this & then have a ′thankyou for payment′ email also within minutes of paying the account! Helps keep my business running smoothly & allows me to then fast track my customer orders. I have also spoken with Michael, Stephen and Greg in regards to product knowledge etc. They have all been helpful and don′t mind explaining things in a way that we as smaller businesses understand & relate to. they have a good understanding of their products & services.
Stacey Moroney
Our Amazing Team
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Melissa Peterson
Creative Head
Suspendisse potenti nullam ac tortor. Amet aliquam id diam maecenas amet dictum sitamet.
Nicolas Anderson
Marketing Director
Neque gravida in fermentum et sollicitudin ac orci phasellus egestas dignissim suspendisse.
Annette Ferintor
Brand Designer
Pellentesque eu tincidunt tortor aliquam nulla facilisi cursus sit amet dictum sit amet justo.
Hight Precision
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Award Winning
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Environment Friendy
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Wordlwide Shipping
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Posuere Maecenas Tincidunt
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Visit Our Store
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